As I have already mentioned many times here i am a huge fan of the Garmin 405 but am beginning to really dislike Garmin the company. Here is why:
In early April of 2008, when I first purchased my 405, the people at Garmin stated that the software, Garmin Connect, for the 405 was not ready yet for Mac OSX users and would be ready soon. This message quickly changed to Fall of 2008. I was a little confused that Garmin would not make software compatible with a Mac but figured they could do it in 6 months, how hard could this be. Well, Fall of 2008 came and went and still no software for Mac users.
I was hoping that maybe the New Year would bring some good news, and looked at the dedicated Garmin page for Mac and saw a note, “Coming January 2009″. I was starting to get hopeful again until I saw another notice a few days later “Coming Q1 2009″. Are you serious?????
For anyone from Garmin reading this, why are you abandoning your Mac users? A full year, probably more, to make Garmin Connect compatible with Mac’s in not acceptable. Step up and take care of this already. If you are not planning on it then let us know, and if there are delays let us know why?
For a company that states “Garmin is founded on the principles of innovation, convenience, performance, value, and service” you have not lived up to your values.
7 Responses
Mike
January 18th, 2009 at 9:54 am
1I have been in the same boat for the past year, check out these threads on Motionbased. There does exist a “Beta” of the ANT+ software, but no word on when it will be released to the public….
http://forums.motionbased.com/smf/index.php?topic=10953.msg65926#msg65926
http://forums.motionbased.com/smf/index.php?topic=10670.msg64911#msg64911
http://forums.motionbased.com/smf/index.php?topic=8413.msg63825#msg63825
http://forums.motionbased.com/smf/index.php?topic=10090.msg61198#msg61198
Chelsie
January 24th, 2009 at 12:46 am
2Yes. This is very annoying.
Joe
February 6th, 2009 at 5:03 pm
3Monday Feb 9th
Alton
February 6th, 2009 at 8:26 pm
4Agree with these sentiments. I too have been waiting for many months to finally download all of my runs and get them into my PC. Not to sound sensational or dramatic, but it could be a class-action candidate. I think most of us just wish they’d put out a beta, or at least a status that indicates to us that they’re at least working on this.
BBrunning
February 7th, 2009 at 3:51 pm
5This is getting annoying for sure. I have Parallels installed on my MacBook Pro ONLY because I need it to use Garmin Connect. Does anyone know why it’s taking so long?
Dave Manley
February 9th, 2009 at 4:56 pm
6it’s here
http://www8.garmin.com/fitness/getting_started_ant_step2_mac.jsp
Michael
June 12th, 2009 at 11:22 am
7Based on my recent experiences with Garmin and the mess created by updating software or maps on the Nuvi – I would never buy another Garmin product again.
Their website is horrible, tech support takes 45 mins to get a non-answer, their own software breaks their own product.
Garmin has too many products to create quality on any one.
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